Castle Point, on the Essex side of the Thames Estuary, encompasses South Benfleet, Thundersley, Hadleighand Canvey Island. The Council had a joint back office with Southend on Sea Council, with the housing stock managed by South Essex Homes.
ArmourHart Group delivered a Fixed Term Contract, from 2018 to 2024, of decorations and repairs, both externally and internally, to various types of properties and tenures, including blocks of flats, sheltered housing schemes, leasehold houses, and bungalows across the borough. Works included repairs to cladding, soffits, fasciasand gutters, as well as internal decorations to individual flats and houses.
Residents within the Council housing stock include older people and those with disabilities. The site team are made aware of resident's individual needs. Our staff coordinate closely with residents and support staff to minimisedisruption and stress, providing reassurance with regular phone calls and messages. Many independent residents live in bungalows with planters and hanging baskets which are a source of pride.
During pre-start consultation, the most frequently voiced concern was what would happen to the plants during repairs and painting. Our RLO team worked with affected residents to agree where to store plants during works. They removed and re-fixed hooks or brackets used to support hanging baskets or planters, at no extra cost and offered to replace heavy planters or baskets.
